Tongits Responsible Gaming – Play Smart, Stay in Control

At tongits, we believe that gaming should always be a fun and balanced part of your life — never a source of stress or financial strain. This page outlines the tools, tips, and support resources available to every Filipino player who wants to keep their experience healthy and enjoyable. Take a few minutes to read through and know your options.

Player Wellbeing Deposit Limits Session Controls Self-Exclusion
Play for fun, not to recover losses Set a budget before you start Take regular breaks during sessions Self-exclusion available anytime Track your spending with deposit limits Support resources for Filipino players Under 21? Gaming is not for you Gaming should always feel enjoyable Play for fun, not to recover losses Set a budget before you start Take regular breaks during sessions Self-exclusion available anytime Track your spending with deposit limits Support resources for Filipino players Under 21? Gaming is not for you Gaming should always feel enjoyable

Our Commitment to Safe and Balanced Play

Tongits is built for entertainment — and we take our responsibility to Filipino players seriously. Here is what we stand for.

Player Wellbeing First

Every feature on the tongits platform is designed with your wellbeing in mind. We monitor play patterns and provide tools that help you stay in control of your gaming habits at all times. If we notice signs of problematic behaviour, our team may reach out proactively to offer support. Your long-term enjoyment matters more to us than any single session. We want every Filipino player to feel safe, respected, and in charge of their own experience.

Strict Age Verification

Tongits strictly prohibits access to anyone under 21 years of age, in line with Philippine gaming regulations. All new accounts go through an identity verification process before any real-money activity is permitted. We use document checks and third-party verification tools to confirm that every player meets the minimum age requirement. If we discover that a minor has accessed the platform, the account will be closed immediately and any funds returned. Protecting young people is a non-negotiable part of how we operate.

No Chasing Losses

One of the most important principles of responsible gaming is never chasing losses. If you find yourself increasing your bets to try to recover money you have already lost, that is a warning sign worth taking seriously. The tongits platform encourages players to treat every session as independent entertainment with a fixed budget, not as a way to earn income or recover previous losses. Setting a strict loss limit before you start is one of the most effective habits you can build. Our deposit and loss limit tools are there to help you stick to that commitment.

Time and Session Limits

Spending too long in a single gaming session can affect your judgement and lead to decisions you might regret. Tongits provides session time reminders and allows you to set daily or weekly time limits directly from your account settings. When your chosen limit is reached, the platform will notify you and, if you have enabled hard limits, log you out automatically. Taking regular breaks — even just stepping away for 15 minutes — helps you stay clear-headed and in control. We recommend setting a session limit before you start playing, not after.

Deposit and Spending Limits

You can set daily, weekly, or monthly deposit limits on your tongits account to make sure you never spend more than you are comfortable with. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. Decreasing your limit, on the other hand, takes effect right away — because we always want it to be easier to spend less than to spend more. All transactions are in Philippine pesos (PHP), so your limits are always clear and easy to track. Visit your account settings or the FAQ page to set up your limits today.

Self-Exclusion Options

If you feel that you need a longer break from gaming, tongits offers self-exclusion periods ranging from 30 days to permanent closure. During a self-exclusion period, your account will be suspended and you will not be able to log in, deposit, or place any bets. We will also remove you from all marketing communications for the duration of your exclusion. Self-exclusion requests are processed promptly and cannot be reversed during the chosen period — this is intentional, to give you the space you need. To request self-exclusion, please contact us through the FAQ page.

Recognise the Warning Signs Early

Knowing when gaming stops being fun is the first step toward getting back on track. Check in with yourself regularly using these indicators.

  • Spending more than you planned — You regularly exceed the budget you set for yourself before a session, or you find yourself making additional deposits to keep playing.
  • Gaming to escape problems — You turn to sports betting or bingo on tongits as a way to avoid dealing with stress, anxiety, relationship issues, or financial worries in your daily life.
  • Neglecting responsibilities — Work, family commitments, or personal obligations are being affected because you are spending too much time or money on gaming activities.
  • Borrowing money to play — You have borrowed money from friends, family, or financial services specifically to fund your gaming, or you are using money set aside for essential expenses like rent or food.
  • Feeling irritable when not playing — You feel restless, anxious, or irritable when you are unable to access the platform, or you find yourself thinking about gaming constantly throughout the day.
  • Hiding your gaming activity — You are secretive about how much time or money you spend on gaming, or you feel the need to lie to people close to you about your activity on the platform.
  • Chasing losses repeatedly — After a losing session, you immediately return to the platform with the intention of winning back what you lost, rather than accepting the loss and stepping away.
  • Failed attempts to cut back — You have tried to reduce or stop your gaming on multiple occasions but found yourself unable to follow through, even when you genuinely wanted to.

If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use the self-exclusion or limit-setting tools available on your tongits account, or to reach out for professional support. You can find guidance and contact details on the FAQ page. There is no shame in asking for help — it is the responsible thing to do.

Common Questions About Responsible Gaming

Quick answers to what Filipino players most often ask about staying safe on the tongits platform.

You can set a daily, weekly, or monthly deposit limit directly from your account settings once you are logged in. Navigate to the responsible gaming section of your profile and choose the limit type and amount in Philippine pesos (PHP) that works for your budget. The limit takes effect immediately after you save it. If you want to increase a limit, a mandatory cooling-off period applies before the change is activated — this is designed to give you time to reconsider. Decreasing a limit, however, takes effect right away. If you need help finding the setting, visit the FAQ page for step-by-step guidance.

Yes — tongits offers temporary self-exclusion periods that let you pause your account without closing it permanently. You can choose a break of 30 days, 60 days, 90 days, or a custom period that suits your needs. During this time your account is suspended, you cannot log in or deposit, and you will be removed from all promotional communications. Once the exclusion period ends, you can choose to reactivate your account. If you feel you need a permanent solution, we also offer full account closure. Contact us through the FAQ page to request either option.

If you are concerned about a family member or someone close to you, the most important first step is to have an open and non-judgmental conversation with them about what you have noticed. Encourage them to use the responsible gaming tools available on their tongits account, such as deposit limits or self-exclusion. You can also suggest they speak with a professional counsellor or contact a support organisation in the Philippines that specialises in problem gambling. If you believe the person is in immediate distress, please contact emergency services or a mental health helpline. Our FAQ page has additional guidance on support resources available to Filipino players and their families.

Gaming on tongits is intended for adults aged 21 and above who are playing purely for entertainment and can afford to do so within their means. It is not suitable for anyone under the legal age, anyone who is currently experiencing financial hardship, anyone who has a history of problem gambling, or anyone who is in a vulnerable mental health situation. If you are unsure whether gaming is right for you at this time, we encourage you to take a break and seek advice from a trusted person or professional. Responsible gaming means knowing when to play and, equally, when not to.

Need Help or Have Questions?

Our support team is here for every Filipino player. Whether you want to set limits, take a break, or simply learn more about staying safe, the FAQ page has everything you need to get started.

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